Shipping policy
Shipping Policy
Last updated: April 21, 2026
Welcome to the Modafiora Shipping Policy. We deliver to customers across the United States and are committed to making your delivery experience as transparent and seamless as possible. Below you will find all details regarding processing times, delivery timeframes, order cut-off times, and other important shipping information.
Shipping Details (United States)
| Step | Timeframe | Cost |
|---|---|---|
| Order processing time | 1–2 business days | Free shipping |
| Delivery timeframe | 4–6 business days | Free shipping |
| Total estimated delivery time | 5–8 business days | Free shipping |
Order cut-off time: 4:00 PM (GMT−5), Monday through Friday.
Business days are Monday through Friday, excluding US federal public holidays.
Please note: During peak periods (e.g. US federal holidays, promotional events, or seasonal surges) or in the event of carrier delays, delivery times may occasionally be longer. Such delays are outside our control.
Accepted Payment Methods
We accept the following secure payment methods:
- 💳 Visa
- 💳 Mastercard
- 💳 American Express
All transactions are processed in USD ($) and secured by a valid SSL certificate. For further details, see our Payment Policy.
Shipping Destination
We currently ship exclusively within the United States (all 50 states including Alaska and Hawaii). Delivery timeframes may vary slightly depending on your location and local carrier conditions.
Packaging
All Modafiora orders are carefully packaged to protect your items during transit. Blazers, dresses, and jackets are packed to minimize creasing, and shoes are shipped in their original boxes. If your outer packaging appears damaged upon arrival but your item is intact, this is not cause for concern. If the item itself is damaged, please contact us immediately at support@modafiora.com.
Carriers
We work with trusted shipping carriers and local delivery partners to ensure your order arrives safely and efficiently. The carrier used may vary depending on your delivery address and the most efficient shipping route available. Tracking information will be provided where available.
Shipping Confirmation & Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email including tracking information (where available). You can check the status of your delivery at any time on our Order Tracking page.
Taxes & Duties
For deliveries within the United States, applicable sales tax will be calculated and displayed at checkout based on your shipping address and applicable state tax laws. No additional import duties or customs fees apply for domestic US orders.
Address Changes
If you need to update your delivery address after placing an order, please contact us as soon as possible at support@modafiora.com or via our website chat. We will do our best to accommodate the change, but cannot guarantee updates once an order has been processed or dispatched.
Undeliverable Packages
If a package cannot be delivered due to an incorrect or incomplete address, refusal of delivery, or failure to collect, we reserve the right to deduct any return and re-shipping costs from the applicable refund amount.
Customer Service
For any questions about your shipment, delivery, or order tracking, our team is available:
Email: support@modafiora.com
Live chat: Available on our website during business hours
Monday – Friday: 8:00 AM – 6:00 PM (GMT−5)
Saturday – Sunday: 8:00 AM – 4:00 PM (GMT−5)
Company Information
Store name: Modafiora
Registered address: 210 E Trade St, Charlotte, NC 28202, United States
Email: support@modafiora.com
Related Policies
Return & Refund Policy | Privacy Policy | Terms of Service | Payment Policy