Track Your Order
After your order ships, you’ll receive a shipping confirmation email with tracking details when available.
How to track your order
- Open the shipping confirmation email.
- Copy the tracking number.
- Enter the tracking number in the Track123 tracking form.
- Allow a short delay after dispatch before the first carrier update appears.
- If no update appears after 2 business days (Monday–Friday), contact support@modafiora.com.
Delivery information
- Order processing: 1–2 business days (Monday–Friday, excluding public holidays)
- Delivery after dispatch: 4–6 business days
- Total estimated delivery: 5–8 business days
- Support: support@modafiora.com
See our Shipping Policy for full details.
Tracking FAQ
When will I receive my tracking number?
You’ll receive tracking information by email once your order has been dispatched. Processing usually takes 1–2 business days.
Why is my tracking information not updating?
Carriers can take some time to show the first scan after a label is created. If there is still no update after 2 business days, contact support with your order number.
My order says delivered, but I cannot find it. What should I do?
Check with household members and nearby delivery points first. If you still cannot locate the package, email support@modafiora.com with your order number and delivery address.
Can I track my order without a tracking number?
Use the order number and email from your confirmation where the tracking tool allows it. If you need help, contact support.
How long does delivery take?
Within the United States, the total estimated delivery time is 5–8 business days (Monday–Friday, excluding public holidays).
Who should I contact about my shipment?
Email support@modafiora.com or use our Contact page. You can also review the Shipping Policy and Refund Policy.